Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

VB2000 Mitel Feature Set Caller ID Problem

Hi Jeff,<br><br>How are you? I recently upgrade a Unity system with VB2000 Mitel Feature Set Integration to a Mitel SX200EL system. The problem that I have is when I allow caller ID (10 digits long) sent to the voicemail extensions, the external callers will not be forwarded into the mailbox greeting. Instead, they either hear main opening greeting or "no operator is available". Internal caller forwarded to the personal greeting without problem. Extension digit length is 4 digits. If I disallowed caller ID sent to the voicemail extensions through the PBX, all call forwarding work fine.<br><br>Is there anything I need to set up in the Mitel.ini file? Please advise. Thanks a lot. <br><br>

129
Views
0
Helpful
0
Replies
CreatePlease to create content