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New Member

VG Caller-ID

I have a VG224 communicating with a CUCM 9.1 cluster through a SIP trunk.  Fax machines are attached to the VG224.  Faxes come in with no problem and most faxes can go out without a problem.  But my provider won't allow any calls to toll-free numbers unless caller-ID is shown and I cannot seem to get caller-ID to be attached to outgoing calls from the VG.  We mask outgoing phone calls with a transformation pattern that matches our DID range, but it doesn't seem that the VG is sending outbound caller-ID to CUCM.  Any ideas?                  

1 REPLY
New Member

Re: VG Caller-ID

OK.  Nevermind.  One of my colleagues just said, "You mean station-id didn't work?"

Who knew?

So the issue was fixed by going on each voice-port on the VG and issueing

caller-id enable

station-id number

Easy as that.

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