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New Member

VG224 Faxing in MGCP

I have a vg224 configured with MGCP, that I have three fax machines connected to, when I call the fax machines they connect but I do not get the fax tones, so they never actually get the faxes.

  • Other Collaboration Voice and Video Subjects
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Silver

Re: VG224 Faxing in MGCP

mgcp modem passthrough voip codec g711u

no ccm fax protocol cisco

make sure that these commands gets inserted on MGCP gateway.

New Member

Re: VG224 Faxing in MGCP

Also make sure that ANY voice router that the fax may pass through has those same commands (all endpoints) if you are comming over a wan etc.

There is also setting on the VG224 ports that should be set for better fax support

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_implementation_design_guide_chapter09186a008044750a.html

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