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VG248 and overhearing converstaions

I have one customer who has a vg248 that has eight B1 lines coming into it. They are in hunt in two groups of 4.

CM is 3.3.3(sr1). Don't recall the code on the vg248, but is recent w/in the last 3-6 months.

Over the last six weeks, people have been complaining that they can overhear others conversations while on the phone. These are only outside calls.

I am thinking it is possibly a telco issue at the CO or outside plant, but wanted to see if anyone had similiar experiences and what the resolution was.

TIA,

Israel

1 REPLY
Cisco Employee

Re: VG248 and overhearing converstaions

Hi Israel,

I have not heard of any issues with the VG248 and being able to overhear other conversations. The only way to prove there is no issues with the VG248 or other area of the IPT nework would be to capture a Sniffer trace of the VG248 ethernet port.

Once the problem happens extract the audio from each RTP stream and listen to them. Compare the RTP strema with the overheard conversations with the remaining RTP streams.

HTH,

KEv

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