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VG248 Configs

What exactly should the config settings be for a voice vs fax port on a VG248 1.3(1) DSP 3.6(25C)?

2 REPLIES
Silver

Re: VG248 Configs

Hi,

We have always used the following settings quite sucessfully:

For fax ports - under port specific settings menu on the VG.

1. set fax relay to disabled

2. disable caller id

3. set MWI method to none

Note your PSTN gateways have to be configured for the right type of pasthrough also. What gateways are you using and H323 or MGCP?

The other trick, is to see if there is a fax diagnostics service you can access. In Australia we have FOLDS tests, you can fax an automated system and get a report back. Tells you the health of your fax config.

The last trick is that your volume levels on the fax port may have to be adjusted. This can vary per port, and per fax, so a fax test is really the only way I have found to do this.

I've got the best preso from a euro tac engineer on faxing and CCM. I will see if I can track it down for you!

Cheers,

Tim.

Silver

Re: VG248 Configs

Sorry forgot to mention, set your call control to basic mode also.

Cheers,

Tim.

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