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Community Member

VG350 with SCCP CM 8.6.1.20012-14 Registration issue

Hello,

Im running CM System version: 8.6.1.20012-14  Does the fact that the version in my VG-350 says Im running CM7 causing SCCP not to function properly? I cant get the phones to register in my CM.

SCCP Admin State: UP
Gateway Local Interface: GigabitEthernet0/1
        IPv4 Address: 172.23.254.87
        Port Number: 2000
IP Precedence: 5
User Masked Codec list: None
Call Manager: 172.23.254.6, Port Number: 2000
                Priority: N/A, Version: 7.0, Identifier: 2
                Trustpoint: N/A
Call Manager: 172.23.254.4, Port Number: 2000
                Priority: N/A, Version: 7.0, Identifier: 1
                Trustpoint: N/A

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: TCP_CONN_ERROR
Active Call Manager: NONE
TCP Link Status: NOT_CONNECTED, Device Name: AN67AF0CE681800
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: TCP_CONN_ERROR
Active Call Manager: NONE
TCP Link Status: NOT_CONNECTED, Device Name: AN67AF0CE681400
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: TCP_CONN_ERROR
Active Call Manager: NONE
TCP Link Status: NOT_CONNECTED, Device Name: AN67AF0CE681417
Reported Max Streams: 1, Reported Max OOS Streams: 0
Supported Codec: rfc2833 dtmf, Maximum Packetization Period: 30
Supported Codec: g711ulaw, Maximum Packetization Period: 20
Supported Codec: g711alaw, Maximum Packetization Period: 20
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: g729ar8, Maximum Packetization Period: 220
Supported Codec: g729br8, Maximum Packetization Period: 220
Supported Codec: g729r8, Maximum Packetization Period: 220
Supported Codec: ilbc, Maximum Packetization Period: 120

Alg_Phone Oper State: ACTIVE_IN_PROGRESS - Cause Code: TCP_CONN_ERROR

4 REPLIES
Community Member

Hi,

Hi,

How you did configuration of the CUCM?

Send me screenshot, please.

Community Member

Here is the config of the

Here is the config of the VG350 in the CUCM.

Community Member

Hi,

Hi,

Thank you, I don't see problem here, can you send the configuration of the interface and sccp?

Silver

Sorry to be the bearer of bad

Sorry to be the bearer of bad news Justin, but according to the datasheet (http://www.cisco.com/c/en/us/products/collateral/unified-communications/vg-series-gateways/data_sheet_c78-710996.html), it's not supported until 8.6.2(SU2).

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