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vic-2did not taking calls

we installed a did vic in one of our offices and this is what we get from a debug voip ccapi inout when a call comes in. It does not ring on our side at all and the caller gets an immediate busy. The voice ports and the dial peers are both set to did and connected to the correct ports. Any help would be appreciated.

5d17h: cc_api_call_setup_ind (vdbPtr=0x82128454, callInfo={called=,called_oct3=0x81,calling=,calling_oct3=0x0,calling_oct3a=0x0,calling_xlated=false,subscriber_type_str=RegularLine,fdest=1,peer_tag=11, prog_ind=3},callID=0x81D582C8)

5d17h: cc_api_call_setup_ind type 24 , prot 0

5d17h: cc_process_call_setup_ind (event=0x820F4DF0)

5d17h: >>>>CCAPI handed cid 217 with tag 11 to app "DEFAULT"

5d17h: sess_appl: ev(24=CC_EV_CALL_SETUP_IND), cid(217), disp(0)

5d17h: sess_appl: ev(SSA_EV_CALL_SETUP_IND), cid(217), disp(0)

5d17h: ssaCallSetupInd

5d17h: ccCallSetContext (callID=0xD9, context=0x8226B780)

5d17h: ssaCallSetupInd cid(217), st(SSA_CS_MAPPING),oldst(0), ev(24)ev->e.evCallSetupInd.nCallInfo.finalDestFlag = 1

5d17h: ssaCallSetupInd finalDest cllng(....), clled()

5d17h: ssaCallSetupInd cid(217), st(SSA_CS_CALL_SETTING),oldst(0), ev(24)dpMatchPeersMoreArg result= -1

5d17h: ccCallDisconnect (callID=0xD9, cause=0x1 tag=0x0)

5d17h: cc_api_call_disconnect_done(vdbPtr=0x82128454, callID=0xD9, disp=0, tag=0x82295F1C)

5d17h: sess_appl: ev(12=CC_EV_CALL_DISCONNECT_DONE), cid(217), disp(0)

5d17h: cid(217)st(SSA_CS_DISCONNECTING)ev(SSA_EV_CALL_DISCONNECT_DONE)

oldst(SSA_CS_MAPPING)cfid(-1)csize(0)in(1)fDest(1)

1 REPLY
Cisco Employee

Re: vic-2did not taking calls

Without seeing your config, I can see there is no called or calling number in the debug.

5d17h: ssaCallSetupInd finalDest cllng(....), clled()

You then get the disconnect cause of 0x1. This means the router couldnt route the call due to a bad number or in your case no number. The call came in on dial-peer 11 and was handed to the default peer.

5d17h: >>>>CCAPI handed cid 217 with tag 11 to app "DEFAULT"

Without a called number coming in the router drops the call. DID only works when the called number is sent with the call. On an FXS or FXO the called number doesnt come in a setup message. Remove the DID and try your call. Your results may be different.

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