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Viewmail Authentication - multidomain

Anyone aware of a way to get viewmail to function across domains?

We are a hosting company that has a resource domain (call it ABC.com) that holds all of our exchange resources. Each user has an account in this domain that has their mailbox, which is disabled, and never logged into. The users log into multiple other domains (XYZ.com and RST.com for instance) The accounts that they log into have rights to read their mail in the ABC.com domain for the appropriate account.

When running viewmail in this manner, i get the following error:

Access was denied when connecting to the voice server. To use the telephone you must be logged into windows using the account associated with your subscriber account.

help if you can.

already contact TAC, they said i am SOL, but i am just bumping the forum to see if anyone has any ideas.

thanks

-m

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New Member

Re: Viewmail Authentication - multidomain

after digging into this a little deeper i found the GrantUnityAccess tool. had to run this for every subscriber account that i have, but it did function as planned.

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