If you do a reply with voice and you close the mail without sending it, it gets saved in the Outbox and not in the drafts, as you would expect. Is this where it is supposed to be saved or is this an issue?<br><br>
My company is planning on rolling out your product and the Viewmail client to a customer with over 50,000 users. I'm pretty sure that saving what would normally be considered a 'draft' mail in the outbox will confuse the user and cause a big headache at the helpdesk. Is there a patch? Thanks, Ed
I was not able to reproduce this behavior on any version of Outlook or Unity I tried. I have three test boxes here configured as follows:
NT with Unity 2.3.6 build 33 and Outlook 97 Win2K with Unity 2.4.0 build 120 Outlook 98 Win2K with Unity 2.4.5 build 73 (our patch candidate) with Outlook 2000
All behaved as expected here if I recorded a message from the desktop and saved it, it goes to the draft folder. If I record a message over the phone without addressing it (possible but kind of unusual) that message also got saved in the drafts folder.
I also tried this on our front system with both my Outlook 97 and Outlook 2000 clients from home here. Both worked as expected.
I was unable to get any messages to save in the outbox from the desktop side we dont control that, the Outlook client does. From the conversation we do, however we dont explicitly access or use the outbox all temporary messages are in drafts.
Any more details on how youre doing this? I dont think theres a VMO/Unity bug here this must be some configuration issue Im not thinking of
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