Has anyone had any problems using the Phone as the playback device for voicemail messages?<br><br>We have a Unity 18.104.22.168 server integrated with an Ericsson MD110 PABX with clients running viewmail. When they use their sound card they can play their messages fine. When they select their phone as the playback device their phone rings and they get silence on the other end of the line.<br><br>It seems to work intermitently. Some people get their messages playing after about 30 Seconds. Some people don't get them at all.<br><br>Any suggestions anyone?<br><br>
We are having the same issues here. There can be up to a 2 minute lull...
We are using Citrix, so playback is through the phone. You hit play, it rings your phone, you answer. Then it will sit there for up to 2 minutes before playing. But... once the first message plays, other messages you play do not have that delay.
Unity 2.4.6 with updated viewmail clients in Outlook.
I have ran into that problem with a long delay before you can hear your messages about a year ago with the 2.40 VMO client. It took me about 15 mintues. I could see it was related to the launching of the AVTrapConnection process. We thought it was related to Laptops using docking stations, and when I swapped out my laptop for a different one and the same time I upgrade VMO client and I could not duplicate the problem. This is something we definatley would want to investigate, however VMO is not supported on a Citrix client so we would not be able to dedicate the resources unless it's a supported configuration.
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