ViewMail for Outlook is client software intended to be installed on the workstation of each subscriber. It allows features such as streaming multimedia playback & record, telephone playback & record, and G729 codec support (2.4.6 and up).
If telephone playback is selected, it will ask for server name and extension. The server in this case refers to the Unity, not the Call Manager, so use the name or IP address of the Unity server.
The most common deployment method is to send an email with a link to the share where VMO setup is located, although if anyone has a spiffy way to push it to the desktop with a Group Policy or a 3rd party application, I'd like to hear about it.
It's also a good idea to upgrade the client version of VMO whenever Unity is upgraded.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...