Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

ViewMail & SMS

What issues are involved with pushing the viewmail client from the Unity install CD to client workstations using Microsoft SMS?<br><br>

1 REPLY
Anonymous
N/A

Re: ViewMail & SMS

This works OK (i.e. VMO is a nicely behaved Windows applications that doesn't do bad things like store stuff in INI files and the like... SMS handles push installing it fine).

However, be aware that users will still need to configure a couple of pieces of information if they want to use TRAP (telephone record and playback... essentially using their phone as a media device instead of local speakers/microphone). The first time they use TRAP they will need to identify the server Unity is running on (server name or IP address) and enter their extension number so we know which phone to use for them.

I've had several sites want to automate this so users don't have to configure anything at all, which would be cool... but it isn't possible, at least right now.


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

108
Views
0
Helpful
1
Replies
CreatePlease login to create content