It would be helpful to post the error, the VMO version, the PC type and the operating system. I can throw a possible suggestion out however.
Error: VMO is hanging upon install displaying an error with the "tfxfrmfax.cfg" file.
Could be related to the fact that Dell Systems come with Yamaha Synth. drivers. A few customers have been able to uninstall the Yamaha player and use the Windows Media player and that fixed their issue.
If this doesn't help, please provide more information.
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