Re: Visual Voicemail widget v.s. PhoneView of CUC 2.x
Excellent question my friend! The main difference is that Phone View is accessed via the phone after you have dialed into voicemail and entered the "Conversation" and the Widget is accessed directly from the phone screen. The Widgets are only supported on the 7.x versions of CCM/Unity/Unity Connection;
You can view, listen and respond to Cisco Unity and
Cisco Unity Connection messages right from the Cisco
Unified IP Phone display without having to dial into your
The Phone View option allows you to search for voice messages by using the Display Messages menu, and select a message to play back from results displayed on the LCD screen of your Cisco IP phone.
Phone View can be used with either touchtone keys or with voice commands, and the criteria that you use to search for messages depends on the conversation version that you are using.
Based on the criteria that you enter, Connection displays results on your IP phone, as they are found. By default, messages are presented in order of newest to oldest-regardless of whether the messages are new or saved-though your Connection administrator may change this playback order.
This section contains two procedures for using the Phone View option to find messages by phone. Do the applicable procedure, depending on whether you are using touchtone keys or voice commands.
The procedures use keypad mappings for the standard conversation
To Find Messages by Using the Phone View Option (Using Touchtone Keys)
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