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VM Forward Issue

badelson
Level 1
Level 1

‎11-14-2005 08:52 AM - edited ‎03-13-2019 11:14 AM

I currently have a QSIG trunk connected to our Nortel PBX, and when calls are forwarded to Voicemail from the MGCP gateway, the calling number is being truncated to 4 digits. I am trying to track down where this might be occuring and any suggestions would be greatly appreciated. Attached is a copy of a 'debug isdn q931' which shows the truncation.

PLEASE DISREGARD: Found the problem in a Calling Party translation that was put in for the Pilot VM Number.

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Chris Deren
Hall of Fame
Hall of Fame

‎11-14-2005 09:42 AM

Look at "Significant Digits" parameter on the GW configuration in Callmanager, if it's set to 4 then that is the issue. You cam change it to whatever you want or All digits.

Chris

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badelson
Level 1
Level 1
In response to Chris Deren

‎11-14-2005 09:48 AM

Actually, i found the problem:

It was in a Calling Party translation that was put in for the Pilot VM Number.

thanks.

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