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VM indicator on 7960

josegcantuiii
Level 1
Level 1

I am using unity 3.1.2 and we have phones that have more than one phone line and voice mail box.. i.e. 101 and 102. When 101 gets VM, the mwi lights up and the mail icon comes over that line on the phone, however, when 102 recieves VM it doesn't do anything at all. You must manually check every so often for msgs.. ANY IDEAS???? Thanks,<br><br><br>Northrop Grumann<br>Jose Cantu - CCNP,CCNA,CCDA,MCP,A+,Net+<br>Phone: 512-633-5396<br>Email: jose.cantu@josecantu.com

1 Reply 1

Not applicable

you can change the MWI code set for the mailbox you have setup for 102... are these actually different mail users using the same phone? If not, why not use alternate extensions on the same mail user for each line apperance (you have multiple MWI codes as well if you need them, not the case here since the phones only have one).


Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

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