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VM message timer

I am having a problem with voice-mails being cut off. This is a CCM 3.0(11), Unity 2.4.6.135 with TSP 1.0.0.39. I have the timer set in Unity for 180 seconds, even tried extending with no luck. After about 30-35 seconds the call is disconnected. I am thinking that the problems lies in CallManager with a timer setting or something, but am having no luck locating the solution.<br><br>Thanks.<br><br>

2 REPLIES
Anonymous
N/A

Re: VM message timer

It's probably not a CCM timer. CCM has no idea that there is message recording happening. When this happens, is there actually a message recorded? When this happens, is the caller prompted, or just hung up on? Does this happen on both internal and external callers?

Steve Olivier
Software Engineer
Cisco Systems

Anonymous
N/A

Re: VM message timer

Yes, a message is recorded.
No, there is no prompt, just a disconnect.
I am not positive about internal calls. I will check.

By the way, I apologize for posting on the wrong site, OOOPS


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