Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

VM Pickup after 4 rings not 3

Hi,

My users VM answers after 3 rings. Id like it to be 4 for everyone. How do i do that?

THanks

4 REPLIES

Re: VM Pickup after 4 rings not 3

Change this CallManager service parameter:

Forward No Answer Timer :

This parameter specifies the seconds to wait before forwarding the unanswered call to the Call Forward No Answer destination, if specified.

HTH

//Jorge

New Member

Re: VM Pickup after 4 rings not 3

How do i get there from CCMadmin

Re: VM Pickup after 4 rings not 3

In the CCMAdmin go to Service --> Service Parameters. Select the server and then CallManager. Click on Advanced and then under Clusterwide Parameters (Feature - Forward) you should see the Forward No Answer Timer (sec)*

Re: VM Pickup after 4 rings not 3

This is congigurable at either the cluster or DN level depending on your CCM version. Take a look at the following post.

http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&forum=IP%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddb2916/0#selected_message

Hope this helps. If so, please rate the post.

Brandon

119
Views
0
Helpful
4
Replies
CreatePlease login to create content