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New Member

VMI user interface

We newly installed unity3.13. Only couple test users in the unity. We ordered 200 VMI license. However web page couldn't open when I access the web interace "http://172.17.1.101/web/vmi. Do I have to do some extra setup in order to make it work? Thanks.

4 REPLIES
Cisco Employee

Re: VMI user interface

Try entering http://172/17/1/101/web/vmi/

there should be no extra setup required... that extra slash on the end is necessary, however...

New Member

Re: VMI user interface

Same thing. I saw the bottom of the weblink stucked at opening http://172.17.1.101/VisualMessageInterface/lib/com/cisco/ecsub/vmi/Shell/class.class. If I access the VMI page on unity server, the screen pop up a message"Session limit on the server has been reached". Is this information helpful?

Cisco Employee

Re: VMI user interface

if you use KeyDump (in the Unity program group) does it actually show the VMI licenses on the key or not? You might try bouncing the WWW/IIS services on the box in case some session varriables got burned along the way but that seems like a stretch.

New Member

Re: VMI user interface

With Keydump, under licenses, I only see VoiceMail user 200, Active assistant 200,FAX 200,Viewmail 200, Text to speech 200. But in the licensing of unity adminstrator console , I do see 200 visual message users, 5 are used, 195 unused.

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