Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

VMO with outlook 98

I'm using VMO with outlook 98 when I received a Email the icon is not a voice mail icon it is a normal mail with an attachement. there is something to configur to assign a mail with a wave file in attachement to VMO.<br><br>I'm not able to open the mail with VMO.<br><br>

8 REPLIES
Anonymous
N/A

Re: VMO with outlook 98

Any custom form in Outlook needs to trigger on the message class of the message, not it's contents. It wont be possible for the VMO form to simply look and see if a mail has an attached WAV file and then pop up.

The VMO form triggers on messages with a class of IPM.NOTE.Voice.Unity. Any message sent from a client using VMO or via the phone interface will be tagged with this class.

to see what the message class is in Outlook, you have to drop on an additional column. Here's a post where I go through the details of how that's done:

http://avforums.isomedia.com/cgi-bin/showthreaded.pl?Cat=&Board=unityent&Number=66&Search=true&Forum=All_Forums&Words=message class&Match=Entire Phrase&Searchpage=0&Limit=25&Old=allposts&Main=13



Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

Anonymous
N/A

Re: VMO with outlook 98

thanks for the info but all of my mail coming from the phone are tagged IPM.note.

How can I change the message class for my phone.

thanks

Anonymous
N/A

Re: VMO with outlook 98

Are you forwarding mail using an agent or getting it via POP3 or something? Unity always tags all messages it sends to an Exchange mailbox as IPM.Note.Voice.Unity. If it's being switched to IPM.Note a 3rd party it handling the mail in between the time we stick it in the Exchange store and the time you get it with your client.


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

Anonymous
N/A

Re: VMO with outlook 98

Yes, i'm using POP3 with my outlook to get my mail and there is only exchange 5.5 between Unity and my outlook.

Let me know what I should do.

thanks for you help


Anonymous
N/A

Re: VMO with outlook 98

POP3 isn't going to fly. It will tag all messages in your inbox with IPM.NOTE no matter what you do.

you need to connect directly to your Exchange server and use outlook to view your message store there. If that's not possible, you can't do Unified messaging I'm afraid.


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

Anonymous
N/A

Re: VMO with outlook 98

Thr only way to get my mail with outlook 98 is via POP3 so we are going to try with outook 2000 it supposed to works because during the course with Peter it was.

thanks

Anonymous
N/A

Re: VMO with outlook 98

I'm officially skeptical on this one... I have Outlook 2000 here at my desk and when I pull messages from an Exchange server using POP3 instead of a direct server connection it comes across as a IPM.NOTE in my client regardless of what it's set to in the server's mailstore.

Perhaps Peter has some super-secret way of dealing with this that I don't know of...


Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

Anonymous
N/A

Re: VMO with outlook 98

During the installation of VMO onto outlook 2000 it failed because we need to add CDO collaboration data objects.
do you know wxactly what it does for VMO.
We were using VMO during the course and I don't know why it does'nt work with outlook 98

137
Views
0
Helpful
8
Replies
CreatePlease to create content