Re: Voice commands not offered on IP Plus

cunninghama · ‎04-15-2003

This is a followup message to a previous one. I have installed the IP Plus (image c3640-is-mz.122-15.T) package, and still do not get voice port commands. I'm also rather worried about the lack of DSPs shown.

Anyone have any ideas?

test#sh ver

Cisco Internetwork Operating System Software

IOS (tm) 3600 Software (C3640-IS-M), Version 12.2(15)T, RELEASE SOFTWARE (fc1)

TAC Support: http://www.cisco.com/tac

Compiled Mon 10-Mar-03 17:26 by ccai

Image text-base: 0x60008950, data-base: 0x61B20000

ROM: System Bootstrap, Version 11.1(20)AA2, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)

test uptime is 17 hours, 44 minutes

System returned to ROM by reload

System image file is "flash:c3640-is-mz.122-15.T.bin"

cisco 3640 (R4700) processor (revision 0x00) with 98304K/32768K bytes of memory.

Processor board ID 26875901

R4700 CPU at 100Mhz, Implementation 33, Rev 1.0

Bridging software.

X.25 software, Version 3.0.0.

Primary Rate ISDN software, Version 1.1.

1 FastEthernet/IEEE 802.3 interface(s)

24 Serial network interface(s)

1 Channelized T1/PRI port(s)

DRAM configuration is 64 bits wide with parity disabled.

125K bytes of non-volatile configuration memory.

32768K bytes of processor board System flash (Read/Write)

Configuration register is 0x2102

test#sh voice dsp

DSP DSP DSPWARE CURR BOOT PAK TX/RX

TYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABORT PACK COUNT

==== === == ======== ======= ===== ======= === == ========= == ===== ============

test#conf t

Enter configuration commands, one per line. End with CNTL/Z.

test(config)#voice-port 0

^ (^ is under the -)

% Invalid input detected at '^' marker.

test(config)#dial-peer voice 1 pots

test(config-dial-peer)#port 1/0

^ (^ is under the o of port)

% Invalid input detected at '^' marker.

test(config-dial-peer)#exit

test(config)#dial-peer voice 2 voip

^ (^ is under the v of voip)

% Invalid input detected at '^' marker.

eyabane · ‎04-15-2003

the IOS is correct, but i think you have a hardware related problem here:

are u sure you have a voice module in that box? if so then maybe the voice card is not working properly, but foremost, if the interfaces are the right ones, then maybe you haven't configured your PRI properly yet. if you can, post the necessary config here. sometimes, just missing the "no shutdown" command on the port could cause all that you described.

E.

paul.harrison · ‎04-15-2003

What modules do you think you have in your box as opposed to the ones the oruter knows you have?

My guess is that you don't have an NM-HDV module housing that MFT-T1 interface card. But you need to confirm what you physically have.

Paul

cunninghama · ‎04-15-2003

Thank you both for your followups. After posting I noticed that I had a 'dial-peer voice 2 pots'. After removing that, it let me add a 'dial-peer voice 2 voip'.

Here is an sh diag. It seems correct to me, but I'm not really a Cisco expert, and have never worked on this model before. I see an NM there, but not an NM-HDV. I have no idea what to physically look for inside the router.

test#sh diag

Slot 0:

NM-1FE2W Port adapter, 1 port

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware Revision : 1.0

Top Assy. Part Number : 800-04796-01

Board Revision : G0

Deviation Number : 0-0

Fab Version : 05

PCB Serial Number : JAD05480N90

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 00 D7 41 01 00 C0 46 03 20 00 12 BC 01

0x10: 42 47 30 80 00 00 00 00 02 05 C1 8B 4A 41 44 30

0x20: 35 34 38 30 4E 39 30 03 00 81 00 00 00 00 04 00

0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Slot 1:

CT1 (CSU) Port adapter, 1 port

Port adapter is analyzed

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware revision 1.1 Board revision F0

Serial number 27299620 Part number 800-01228-04

FRU Part Number: NM-1CT1-CSU=

Test history 0x0 RMA number 00-00-00

EEPROM format version 1

EEPROM contents (hex):

0x20: 01 26 01 01 01 A0 8F 24 50 04 CC 04 00 00 00 00

0x30: 78 00 00 00 02 03 12 00 FF FF FF FF FF FF FF FF

and here is an sh run:

test#sh run

Building configuration...

Current configuration : 1395 bytes

!

version 12.2

service timestamps debug uptime

service timestamps log uptime

no service password-encryption

!

hostname test

!

boot system flash:c3640-is-mz.122-15.T.bin

logging queue-limit 100

no logging console

enable secret

enable password xxxxx

!

ip subnet-zero

!

isdn switch-type primary-ni

!

trunk group 1

hunt-scheme round-robin

!

voice rtp send-recv

!

voice service voip

h323

sip

!

no voice hpi capture buffer

no voice hpi capture destination

!

fax interface-type fax-mail

mta receive maximum-recipients 0

!

controller T1 1/0

framing esf

clock source internal

linecode b8zs

pri-group timeslots 1-24

!

interface FastEthernet0/0

ip address 192.168.1.159 255.255.255.0

no ip mroute-cache

speed auto

full-duplex

!

interface Serial1/0:23

no ip address

isdn switch-type primary-ni

isdn protocol-emulate network

isdn incoming-voice voice

isdn T310 30000

isdn bchan-number-order ascending

trunk-group 1

no cdp enable

!

no ip http server

ip classless

ip route 0.0.0.0 0.0.0.0 192.168.1.57

!

call rsvp-sync

!

mgcp profile default

!

dial-peer cor custom

!

dial-peer voice 1 pots

trunkgroup 1

destination-pattern 1234

direct-inward-dial

!

dial-peer voice 2 voip

destination-pattern 2345

session target ipv4:192.168.1.160

!

line con 0

line aux 0

line vty 0 4

password xxxxxx

login

!

end

test#

sdrennan · ‎04-15-2003

According to the show diag, there are no voice cards installed!!

benng · ‎04-15-2003

According to the sh diag, you have a NM-1CT1-CSU= , which is not a voice capable Network Module. You need a NM-HDV which have DSPs onboard.

-ben

cunninghama · ‎04-15-2003

Ah, this would explain a lot. I'll raise this with our vendor. Thanks to everyone who responded.