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New Member

Voice Echo

I have several users who use Cisco IP Phones (7910, 7940, 7960) that report when they answer a call from outside the AVVID system they hear an echo of their own voice. The problem is intermittent and I have had little success in recreating the problem or pinpointing a common situation. We are using two Call Managers (version 3.1), two VG200's and one DSP farm. Any suggestions? Thanks

  • Other Collaboration Voice and Video Subjects
New Member

Re: Voice Echo

Echo is always caused by the equipment of the person you are calling or from which you received a call. You can never fix the problem all you can do it mask it so your users don’t hear it! Use this document to help track down the problem.

If you can’t fix it with this document I can recommend some good third party external noise cancellers.


New Member

Re: Voice Echo

I'm looking for a good noise canceller. What ones have you had experience with and which do you recommend?