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Voice Mail access through VMO

I get this error everytime a user tries to access the voice mail through VMO : "Custom Form Could Not Be Opened ..... ", but on the same machine if I log on with a different account it works fine. Please let me know how to enable the first user for VMO.

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New Member

Re: Voice Mail access through VMO

We had the same problem where the computers primary user is not able to use the VMO after another user logs in and opens up outlook. To fix the problem, we had the primary user log back in and reinstall the VMO client, then open outlook, which fixed the problem.

New Member

Re: Voice Mail access through VMO

If the reinstall does not work, here is a document from TAC on this issue:

http://www.cisco.com/warp/public/788/AVVID/vmo_error_custom_form.html

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