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voice mail and fax

admin_2
Level 3
Level 3

We installed a voice mail only unity server , version 2.46. Now customer wants to add fax feature, what else do we order from cisco in order to provide this feature?<br>Thanks<br><br>

1 Reply 1

kechambe
Level 7
Level 7

Voice Mail Only does not support FAX because you need direct access to the mailbox which is a Unified Messaging feature. So they would need to pay for Unified Messaging, the Microsoft CALs for Exchange and Outlook or some other desktop mail client. Then they need to buy the FAX software and a server for that software.

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems

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