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Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

During this time you will only be able to see content. Other interactions such as posting, replying to questions, or marking content as helpful will be disabled for few hours.

We apologize for the inconvenience while we perform important updates to the Community.

New Member

Voice Mail "Enter ID" question

When retrieving Voice messages from anything other than the "messages" button users get "please enter ID". I don't know what this ID is. As far as I know the users have the "Pin and Password" for users web page and getting voice messages on their IP phones. What am I missing? One CallManager 3.2 and Unity 3.1(5) no remote sites.

2 REPLIES
Cisco Employee

Re: Voice Mail "Enter ID" question

It's the PIN, the number that shows up on the SA profile page for the subscriber. Usually, it's the same number as the phone extension for a given user.

New Member

Re: Voice Mail "Enter ID" question

Thanks for answering my question.

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