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Voice Mail set to go to folder other than the inbox

A customer set up outlook to have the Voice Mail go to a folder call Voice Mail. Of course the MWI does not light. Once I had her move the voice mail back to the inbox everthing works fine. I just wondered if there is a way setup Unity for this on a user by user perspective.

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Cisco Employee

Re: Voice Mail set to go to folder other than the inbox

No, we can't parse through all the folders (assuming they are server side folders in the first place which usually is not the case) - it'd take way too long and we can't get update notification on stuff getting moved/read in folders - we can only get pinged when the inbox state changes.

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