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Voice mail to Public Distribution List

How can I configure CCM3.3(2)/Unity 4, so that users can send voice mail to a custom Public Distribution List?

Please advise

Alok

1 REPLY
Cisco Employee

Re: Voice mail to Public Distribution List

You can create public distribution lists and assign them optional Ids – users can address messages to them by spelling the name of the list or entering the optional ID (if you assigned one). You can also setup public distribution lists to be the message recipient for a call handler and allow outside callers and subscribers to leave messages to groups of users that way. You can read about setting up and using public distribution lists in the administration guide:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_administration_guide_book09186a00801ba3db.html

Subscribers can also use private lists that each user can configure on their own, however these are not shared across users. You can check out the user guide for details on how users can work with private lists:

http://www.cisco.com/application/pdf/en/us/guest/products/ps4608/c1626/ccmigration_09186a00801b9254.pdf

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