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voice message

I can leave message from PSTN, but if I leave message from internal IP phone, though I can see the MWI is on and also "you have new message" on the screeen,but when I enter the Message button or dial unity Uone number to listen, I heard "you have no new message, but that moment if I checked my exchange server, there is a new message there. What's going on? <br><br>

  • Other Collaboration Voice and Video Subjects
1 REPLY
Gold

Re: voice message

Sounds like something is stripping the IPM.NOTE.Voice.Unity message class off your messages. Can you add the 'message class' column in Outlook and see if the messages have this class stamped on them?

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems
kechambe@cisco.com

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