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Voice Messages sent directly from 1 mailbox to another have blank subject

cgorr
Level 1
Level 1

In Unity 4.0(2) and 4.0(3) UM (the only versions I have tested this with), if you record and address a message from inside your mailbox, the message shows up in the recipients mailbox with a blank subject line. It is missing the 'Message from subscriber/phone number' subject generated when leaving a message directly in the recipients mailbox. Is this working as designed or is this a bug? I have a customer who has a relatively strict corporate e-mail policy that prohibits sending messages with blank subject lines so this is an issue for them.

2 Replies 2

lindborg
Cisco Employee
Cisco Employee

Sounds like you're hitting this bug:

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz14902&Submit=Search

This is fixed in the upcoming 4.0(4) release.

You can also get an Engineering Special for Unity 4.0(2) or 4.0(3) for this issue if you can not wait for 4.0(4).

Fixed in 4.0(2) ES39 and 4.0(3) ES38

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