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Community Member

Voice Over IP phone. Clients can't hear me.

Please help me!! I recently got a voice over IP phone Cisco 7942 series. I setup my router for port forwarding and entered all my ip info for my phone into my router. My phone works to make calls out and I can hear the user but they can't hear me. I have tried EVERYTHING including unhooking everything, re-registering my phone and setting up port forwarding again. I am supposed to work from home using this phone by monday and I need help fast.

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Community Member

Re: Voice Over IP phone. Clients can't hear me.

This is called one way audio. Have a look at this link it is for troubleshooting one way audio issues.

http://www.cisco.com/en/US/tech/tk652/tk698/technologies_tech_note09186a008009484b.shtml

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