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Community Member

Voice Quality Stats in 4.2

Does CCM 4.2 provide any visibility into the new voice quality statistics or do we have to use a third-party application to get those statistics?

3 REPLIES
Bronze

Re: Voice Quality Stats in 4.2

From the new 7920 firmware with the quality screen it has several fields. It has the jitter etc, but it also has

Mos:

Avg Mos:

Min Mos:

Max Mos:

Community Member

Re: Voice Quality Stats in 4.2

How are you accessing those statistics? Are they available from the phone or the web interface?

Re: Voice Quality Stats in 4.2

I don't think that CCM actually gathers this stuff up. You can at the phone when you are having an issue, is to press on "?" button twice on the phone. It will then pull up the screen to see the MS, Jitters, MOS, etc. Its nice for when it's live.... but to actually grab that data, I think that the subscriber has to hit the QTR softkey to log it in CCM.

tc

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