How can I use UNITY as a voice-to-data gateway? I need a solution via which I get prompted for a customer number, and other values. After I input these values, the system would export the data into an ASCII file. <br><br>For example, when the user calls in, the system prompts: Enter your customer number. The user would then via the phone key in the number. Next the systems would ask, enter XYZ information, and the user would input this information. After the call is finished, the information should be captured in a file somewhere on system's file system. <br><br>Can Unity do this? If not, any other software that talks to call manager? If not VOIP type software, any other software?<br><br>
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...