Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

Voicemail cuts off after about 5 seconds

I have a site that if someone calls from outside and tries to leave a voicemail it get cut off after about 5 seconds and the person calling does not know this has happened. If I call them from another one of our offices from a VoIP phone it works fine.

Ideas?

Thanks,

Mike

1 REPLY
New Member

Re: Voicemail cuts off after about 5 seconds

Have a look at VLAN settings - I presume that the voicemail server is on a different VLAN/subnet to the incoming call gateway. There is probably an IP routing problem - I had exactly the same problem last year.

Reagrds

117
Views
0
Helpful
1
Replies