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Voicemail has message 3 hours off

garypietila
Level 1
Level 1

My OS on my Unity server is set for the correct time & timezone (Pacific) but all voicemails are off by 3 hours (3 hours ahead) I have looked around in Unity & can't find where to set this.

I am running CCM 4.1

Any suggestions?

2 Replies 2

Tommer Catlin
VIP Alumni
VIP Alumni

Check the Unity Profile and to which time zone they are in. Also, if you are using off box Exchange, check your Exchange server to what time is set on it. Voicemails do not go by Unity Server time unless it is VMO (exchange loaded on the same box)

Cheers

Sorry for my ignorance but where do I find the Unity profile? I have looked around the web-based config program & can't find any time settings.