In our current config we are running CM3.09 using I3's voicemail platform. The problem that I am experiencing is that the voicemail Icon remains on even though there are no new voicemail messages. (note: the MWI light does turn off). This is only occuring on 7960 phones that has a users main number shared across several other phones. But all the voicemails for that one number goes directly to the main users Outlook account. What do I need to do to fix this?
Are you sure that the CallManager that these 7960 phones are registered to is running 3.0(9)? This was definitely a bug in a previous version of the actual CallManager software that has since been fixed.
If you have 2 call managers and you are having the devices register to the subscriber, I would configure MWI off in the service parameters on BOTH call managers. Sometimes call manager is freaky like that.....
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