my unity 4.0(4) was crashed. since i reinstalled with backup i was having, i m not able see any indication on IP phones when any new message received immy mailbox.
there were few phones for those red light was glowing before unity crashed. when i checked i was able to retrive all my voice mails, but after deleting all those red light still glows on phone. i.e. Indication on IPphone for voice mail is not updating.
In your CallManager you should have MWI on/off numbers configured (under Features/VoiceMail I think in the CCMAdmin pages). Check that there's both MWI on and off numbers configured, and note down the numbers.
Then go to your Unity box, and go to the start menu/Unity/Manage Telephony Integrations (or something like that)...
In this program, you should see your voice mail port settings - you need to check that the MWI on/off numbers are configured here, and that at least one port has 'MWI' ticked in the list of ports...
Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
It doesn't matter what the numbers are so long as the Unity and CCM match up; also make sure that the numbers are not used by any other devices.
Go to CCM, and decide the numbers that you want to use for MWI on/off. In unity, open Utim (\commserver\Utilities\Utim\UTIM.exe) and set the MWI on/off code to be the same. You will have to restart Unity.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...