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New Member

Voicemail transfer not working

I have a client with Unity 2.4.6.135, tsp 3.0.(2) and CM 3.12c. When a user leaves a message for one person, sends the message, they don't get the message "good-bye" or other options to transfer to another extension. They hear "please wait while I transfer your call" then hear the hold music and cannot get out of it. Also, where are the options programmed to press 1 to send the message...Press 6 to cancel the message. Once I press 6 to cancel I hear "please wait while I transfer your call" then hear the hold music and cannot get out of it.<br><br>

2 REPLIES
New Member

Re: Voicemail transfer not working

Under the Subscriber configuration -> Messages, what is the "After message action:" set to do?

-Dustin

New Member

Re: Voicemail transfer not working

Any resolution to this problem? We are having the same problem with the MOH. Unity version 2.4.6.135, CM 3.12c, Tsp 3.0.2...

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