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VoIP ACD

Can anybody recommend a cheap ACD system that works with Call Manager and 7960 phones. Must include IVR and scale to 50 agents...

Thanks.

1 REPLY
Bronze

Re: VoIP ACD

Have you looked at the Cisco IPCC Express product. It comes in two flavors (standard and enhanced). Here is the URL:

http://www.cisco.com/en/US/customer/products/sw/custcosw/ps1846/index.html

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