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Community Member

VoIP Monitor Questions

I have configured a server to be used as a voip monitor and recording server. After installation, I am unable to browse to the application administration page of the voip monitor. Is this normal?

Also, should I install the same service release pack for the voip monitor that I did for the main icd server?

Thanks

2 REPLIES
Silver

Re: VoIP Monitor Questions

I suspect here a problem with the DNS to IP address conversion. Did you try using the IP address in the url instead of the DNS name of the server.

For some best practices, please refer to:

VoIP Monitor Server 4.2 Best Practices Configuration Guide

http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a008010e6ba.shtml

Community Member

Re: VoIP Monitor Questions

Thanks,

I found that there is no application adminstration with the dedicated voip monitor server. There are no engines running, and no configuration from the admin tool is necessary.

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