Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

VOIP Monotoring and managmet tool

Hii Expert,

What is the better tool for VOIP doing the following:

Provide collated monitoring view

Provide collated management view

Provide proactive log correlation and thresholding

Provide capacity reporting

Provide utilization reporting

Provide configuration mgt DB

Provide asset mgt tracking function

Provide automation to provision

Provide once screen to monitor all systems


New Member

Re: VOIP Monotoring and managmet tool

AS far as Cisco I guess RTMT is most comprehensive. You can search for third party tools.

If you can give a more detailed idea of the reports I can try searching

New Member

Re: VOIP Monotoring and managmet tool

Hii nesharm2,,

Many thanks for your reply, actually am looking for a tool to handle more than Voip System within our clients, such as hp open view, but i need it to monitor the voice systems.


New Member

Re: VOIP Monotoring and managmet tool

Q1. which callmanager version are you using and what other voip devices do you want to monitor ?

If you want to monitor gateways(routers) and you have a good number of routers and switches you can inquire about "Ciscoworks" software.

Have you tried RTMT ?

Also there are a lot of alerts and alarms that can be generated to a mailbox using Cisco Callmanager Alarms Menu.You can ask you VOIP technician about the same

New Member

Re: VOIP Monotoring and managmet tool


As i told you we have more than call manger version and sites..and also we have one system other than cisco(avaya)