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Community Member

Voip over FR drop calls

I have 2x2610 with 4xE&M. The voice quality is good, no problem but, a call can be up like 5 minutes and i hear the other side but the other side dont hear me. If there's 3 or 4 calls they last each between 30s and 2m long. Any sugestion? The CO are ALCATEL

Thanks

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Silver

Re: Voip over FR drop calls

This can be tricky to isolate so you might want to debug with Cisco’s tac. I would start by checking that you have QoS set up properly to prioritize your voice packets and fragment other large packets (like file transfers, etc.).

Community Member

Re: Voip over FR drop calls

Calls dropping after certain lengths of time usaually indicate clocking issues. Take a look at your clock/dce settings and make sure they match.

Community Member

Re: Voip over FR drop calls

Thanks for the reply.

The curious thing is that when a router goes off power, after the on power the problem maintains for a week. After that it works fine. What i need is to keep both routers on power. But is strange!!

Best regards!

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