Yes. You can certainly do this and as a matter of fact, most of the call centers in India are doing the same way. You can have a Toll free number from the local telecom authority in UK. This E1 links are terminated on router co-located in UK. There would be an IPLC between the co-located router and the router in India. The agents based in India will be attending the calls. You can have this done through any 3600 router co-located at UK whereas the IPLC in India can be terminated on the IGX which in turn can be connected to EPABX / IVR for the agents to attend the calls.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...