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Community Member

Volume fluctuations within Unity on ICS7750

Have a customer who is running Unity on ICS 7750 blade that is experiencing an issue where the volume is increasing and decreasing quite dramatically on callers leaving message. All inbound/outbound and internal calls are experiencing no echo or voice quality issues whatsover.

Call manager version is 3.3

Thanks in advance

-Robert

2 REPLIES
Bronze

Re: Volume fluctuations within Unity on ICS7750

You might want to try some suggestions on adjusting the audio levels at

http://www.cisco.com/warp/public/788/AVVID/audio_decision.html and

http://www.answermonkey.net/App_WAVGain.htm

You may also want adjust your output attenuation and input gain values on the gateway

Community Member

Re: Volume fluctuations within Unity on ICS7750

I had this same issue one time and used the following document:

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps2237/prod_troubleshooting_guide_chapter09186a0080087146.html

It came down to making the changes to thier default values. If I remember right there was 2 or 3 entry that where set differently, I changed them according to this document and things have been normal since then. Good Luck

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