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VPT (Voice Provisioning tool 1.0.2) issue- Can't see device

Hi,

Just wondering if anyone has seen this issue with VPT 1.0(2). When the customer tries to add a new phone via Voice Provisioning Tool he can't select a device type as there isn't anything in the drop down section. I have attached screen snapshot. It iss talking to CCM 4.1(3)SR5d.

I have seen the bug CSCsb40475 but the IIS restart didn't help. Any help would be appreciated.

Cheers

Ati

1 REPLY
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Re: VPT (Voice Provisioning tool 1.0.2) issue- Can't see device

VPT 1.0(2) does not support the CCM 4.1(3) version 2. Please remove the CCM 4.1(3) version 2 plug-in via the procedure described here:

http://www.cisco.com/en/US/docs/voice_ip_comm/vpt/1xrelnotes/mig/vptrnote.html

Make sure you are following the install procedure here when installing Unity 4.1(1) plug-in:

http://www.cisco.com/en/US/docs/voice_ip_comm/vpt/1xrelnotes/mig/vptrnote.html

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