Hello, we have now two AS5400 gateways on our project, and we were looking for a solution to program IVR based on VXML. Surprisingly, looking in to the documenteation I noticed that our gateways are supporting those technoliges ! Can somebody explain what is the way to integrate and use the VXML layer and the IVR programming tool 2.0 ? I can't find any documentation talking explicitly of that field in these gateways. An explanation and some links to good information about it will be very welcome. Thank you in advance and have a good day.
A simple "Hello World" vxml script for a Cisco IVR gateway would be...
Unless you have a compatible Nuance text-to-teach server you have to use pre-recorded audio that is servered up internally from the router / gateway's flash or from an external web server. The audio must be in a very specific audio format with an "au" extension or you won't hear anything.
You must have an IOS version and hardware platform that supports VXML obviously. The vxml browser is built-in to the code. You place the application either on the router / gateway or on an external webserver and add it into the IOS dial-peer configuration.
There is a VXML 2.0 standard and than there is what Cisco says that the IOS VXML supports with 2.0 and then there is what really works. And then there are the differences on what works on one hardware platform and not the other. It takes a lot of experience and effort to get a working VXML IVR application if you are doing anything complex.
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...