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WaveGain Utility Question

Right now my playback and record are set to 0 DB. If users are complaining that the playback of messages is too low, which way should I go with the playback level, positive or negative? What would be a good first adjustment to get the feel for it?<br><br>

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Anonymous
N/A

Re: WaveGain Utility Question

First, if you're at 3.1(1) you want to check your AGC stuff first. If it's JUST messages that's too low you want to use AGC to make sure all inbound recordings are done to the same level (-26 dB so it'll match the system prompts). If ALL file playback is too low after setting up AGC you can bump the plabyack boost up a dB or 2 at a time. Use a positive number and change it by 1 db at a time until you're happy with the playback.

remember to write that value into the registry since the waveGain utility doesn't do it for you...

Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

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