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Cisco Employee

Web Access to Exchange

Does Cisco/Unity support listening to vmails via the MS Exchange web access (additionally to VMO)? And if the customer only purchased Unity Voice Mail (using the Run-Time Edition of Exchange Server), not Unified Mail, can he still legally access the Exchange using the web access to listen to his vmails? Or does he simply need to get Client Access Licenses?<br><br>Thanks in advance,<br>Francis<br><br><br>


Re: Web Access to Exchange

You can get at your messages via the web interface to Exchange no problem but there is no VMO style plug in for that interface (i.e. you listen to messages as attached wav files and there's no way to generate new voice mail messages).

I believe the license agreement on the run time edition of Exchange indicates that access to the message store must be via the telephone only... that would preclude the use of web access or any other client such as Outlook if you're homing users on that copy of Exchange. Of course if you have external Exchange servers installed, you can go to town... that doesn't sound like the case here though.

Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems (new page for Unity support tools and scripts)