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web attendant / attendant console ?

Can somebody tell me what the difference is between the web attendant and the attendant console.

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Cisco Employee

Re: web attendant / attendant console ?

Attendant Console is the new and improved Webattendant. It is resommended to upgrade to AC if you meet the minimum requirements here:

http://www.cisco.com/univercd/cc/td/doc/product/voice/attendnt/call_att/ccmac113.htm#1035724

You will notice after upgrading that it looks pretty much the same and that the CallManager plugin is still called Webattendant. This is done to keep backward compatibility.

1 REPLY
Cisco Employee

Re: web attendant / attendant console ?

Attendant Console is the new and improved Webattendant. It is resommended to upgrade to AC if you meet the minimum requirements here:

http://www.cisco.com/univercd/cc/td/doc/product/voice/attendnt/call_att/ccmac113.htm#1035724

You will notice after upgrading that it looks pretty much the same and that the CallManager plugin is still called Webattendant. This is done to keep backward compatibility.

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