Call comes in, the user puts the call on hold to answer some other call. But the call put on Hold could not be retrieved . Tried to use all the options on the web attendent but couldn't retrieve the call. The call on hold stays on hold and it blocks the line thru which it came in. Able to use that line only after the reset of phone.
During that period,when new call comes in it shows up on the Web Attendent Console and it does not ring on phone.
I really would like to know more about how you set up the Hunt Group. However, make sure that those lines in the hunt groups are not being configured with Call Waiting or Forwarding. In the hunt group configuration make sure you choose user and lines.
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: firstname.lastname@example.org Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...