We have Call Manager 4.1.2SR1. Our Intranet has a search feature to find any employee by title, name, or group. After searching for someone it brings up their picture, extension, and a link to email them. How can we setup another link that will call them (using the webdialer). I've it to work using the call mgr link, but want to move it so they just click and it calls the user.
1st question, any phone the user is associated with, hard or soft. The first time a user tries to click a Webdialer link they are prompted for a username/password, and then asked to select which phone device they want to use for dial-out.
2nd question, yes it can be used for any number the phone in question is able to dial.
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